Privacy Policy

Last updated: April 4, 2026

1. Who We Are

VSA Systems ("we," "us," "our") operates vsasystems.co. We build websites, missed-call text-back systems, and review automation for contractors and local service businesses.

2. What We Collect

We collect information you provide directly to us:

• Contact info: name, email address, phone number, business name
• Business info: trade type, service area, website URL
• Booking info: when you schedule a call through our booking system
• Communications: messages you send us via forms, email, WhatsApp, or phone

We also collect automatically:

• Usage data: pages visited, time on site, referral source
• Device data: browser type, operating system, screen size
• Cookies: we use essential cookies for site functionality and analytics cookies to understand how visitors use our site

3. How We Use Your Data

We use your information to:

• Provide and manage your VSA Systems services
• Build and maintain your website, text-back system, and review automation
• Communicate with you about your account and services
• Schedule and conduct calls
• Improve our website and services
• Send you relevant updates about your service (not spam. we hate that too)

4. Who We Share Data With

We don't sell your data. Ever. We share it only with:

• Service providers: hosting, analytics, scheduling, and communication tools we use to deliver your service (e.g., Google Analytics, Cal.com, Twilio)
• Legal obligations: if required by law or to protect our rights

5. Data Retention

We keep your data for as long as you're a client, plus 12 months after cancellation to handle any follow-up questions. After that, we delete it. If you want your data deleted sooner, just ask.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Withdraw consent at any time

If you're in the EU/EEA, you have additional rights under GDPR. Contact us to exercise any of these.

7. Security

We use industry-standard security measures to protect your data, including encrypted connections (HTTPS), secure hosting, and access controls. No system is 100% secure, but we take it seriously.

8. Third-Party Links

Our site may link to third-party websites. We're not responsible for their privacy practices. Read their policies before sharing your info.

9. Changes to This Policy

We may update this policy from time to time. We'll post the updated version here with a new "last updated" date. No surprises.

10. Contact Us

Questions about your privacy? Reach out:

Email: hello@vsasystems.co
Website: vsasystems.co